Who you are dealing with

Waste Worx is a trading name of Alexis Loizides, a sole proprietor registered for VAT, at 93 Indaba Lane, Honeydew, Randburg, Gauteng. Phone 011 708 3370, email info@wasteworx.co.za. Our VAT number is shown on every tax invoice.

What these terms cover

These terms apply when you buy wheelie bins or spares, book a once-off service, or pay an invoice through our online shop. Contracted collection services are covered by your service agreement and quotation instead.

Prices and VAT

Prices are in South African rand and include VAT at 15%. Delivery is shown separately before you pay. If a delivery price has to be confirmed by our office, we will tell you the total before you are asked to pay. A tax invoice is issued by our office once your payment is received.

Placing an order

Your order is confirmed when your payment is received: immediately for card payments, or when your EFT clears in our bank account. We may cancel an order and refund you in full if an item is out of stock, a price was shown in error, or a service address falls outside our service area.

Payments

Card payments are processed by Yoco on its own secure payment page. Your card details are entered on Yoco’s page and never reach our website. You may also pay by EFT using the bank details and reference shown with your order.

Once-off services

Once-off services are available in Gauteng only. Our office will confirm the service date with you. Skips must be placed where our trucks can reach them safely. Each 6m³ skip includes up to 1 000 kg; extra weight and prohibited waste (such as hazardous, medical or liquid waste) are charged separately or refused.

Delivery, returns and cancellations

See our delivery and collection and returns, refunds and cancellations pages.

Your rights

Nothing in these terms limits your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

Personal information

How we use your details is explained in our privacy policy.

Terms and conditions