QUESTIONS & ANSWERS
Frequently asked questions
Find answers to common service and quotation questions, or contact the team to discuss your site.
How do I request a quote?
Use the enquiry form to prepare an email, or call 011 708 3370. Include your suburb, waste type, approximate quantity and collection frequency. A quotation and booking are confirmed by the team.
Do you collect in my area?
Waste Worx serves Gauteng from our base in Honeydew, Randburg. Share your exact collection suburb or address so the team can confirm route availability and transport requirements.
Can I arrange regular collections for an estate?
Yes, you can enquire about a collection plan for an estate or complex. Include the number of units, bins per unit, collection points and preferred service frequency.
Which skip size should I choose?
Tell us the waste type, approximate quantity and site access. Volume and weight are different: dense materials need a specific loading assessment. The team will help confirm a suitable option.
Can I mix different types of waste?
Please describe each waste stream in your enquiry. The accepted materials and any separation requirements must be agreed before collection or skip loading.
What if I have more waste than usual?
Contact the office before collection to discuss additional bins, bags, a larger container or an extra service. The team will confirm arrangements and any additional charges.
Can I send photographs?
Yes. Attach site and waste photographs to your enquiry email. Avoid including personal or confidential information that is not needed to assess the job.
When should I use the emergency number?
See the Emergency contact page for urgent Waste Worx service matters or if the office landline is unavailable. Routine quotation enquiries should go through the office; please do not use the emergency number after hours or on weekends for routine quotes.
LET’S GET IT SORTED
Tell us what you need collected.
Share your location and waste requirements. We’ll help you find a suitable service.